Last week, Sony said that the way to fix this was to do a factory reset on your PlayStation 5 – not an ideal solution, especially when people have likely just downloaded a whole load of games and updates onto the console's SSD.ĭownloads aren't the only thing causing problems for the PlayStation 5. This leaves the download in a sort of limbo where players are unable to cancel it or restart it. The console appears to get stuck in an error loop when downloading games that stops users from actually accessing the title they are downloading. Shortly after the console launch, reports started to pour in about PlayStation 5s running into issues when downloading content. In a post on Twitter, the platform holder said that those wrestling with this problem should update the system software to the most current version, then start their PS5 in safe mode before rebuilding the database. To see this content please enable targeting cookies. Sony has posted a solution to the now-infamous download queue bug on PS5. And you don't need to reset your console!
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